{"id":24452,"date":"2026-02-10T16:08:04","date_gmt":"2026-02-10T16:08:04","guid":{"rendered":"https:\/\/education.ufl.edu\/student-services\/?page_id=24452"},"modified":"2026-02-27T18:55:39","modified_gmt":"2026-02-27T18:55:39","slug":"livetext-faq","status":"publish","type":"page","link":"https:\/\/education.ufl.edu\/student-services\/fieldexperience\/clinical-experience\/livetext-faq\/","title":{"rendered":"Livetext FAQ"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” background_image=”https:\/\/education.ufl.edu\/student-services\/files\/2026\/02\/2020-07-22_Norman_Hall.jpg” background_position=”top_center” background_vertical_offset=”48%” background_enable_video_mp4=”off” background_enable_video_webm=”off” background_video_width=”100%” min_height=”500px” custom_padding=”38px||38px||true|” background_last_edited=”on|phone” background_position_phone=”center_right” global_colors_info=”{}”][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.24.0″ _module_preset=”default” custom_padding=”50px||0.1%||false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.0″ _module_preset=”default” positioning=”none” position_origin_a=”bottom_center” custom_padding=”0px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_code disabled_on=”off|off|off” _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”||10px||false|false” locked=”off” global_colors_info=”{}”]Student Services<\/a><\/span><\/span>[\/et_pb_code][et_pb_text _builder_version=”4.24.0″ _module_preset=”cafa78eb-6565-471e-bb5f-58afb2ce3a1a” text_text_color=”#ffffff” link_font=”|800||on|||||” link_text_color=”#CC4927″ link_font_size=”13px” link_letter_spacing=”1px” header_text_color=”#194588″ header_font_size=”50px” custom_margin=”||-5px||false|false” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

LiveText Frequently Asked Questions<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”3_4,1_4″ _builder_version=”4.24.0″ _module_preset=”default” custom_margin=”20px||||false|false” custom_padding=”0px||7px|||” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”What is LiveText?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

LiveText Inc. is a team of education professionals dedicated to using technology to improve learning for individuals and
organizations. Since 1997, LiveText has developed the most intuitive technology to enable immediate feedback for learners, which becomes the basis for generating assessment reports, facilitating continuous improvements, and advancing learning. (Source<\/a>). In 2018, LiveText was re-branded as LiveText by Watermark.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why do I need to purchase LiveText by Watermark?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

Your pursuit of higher education offers the chance to learn what\u2019s possible for your future. LiveText by Watermark will help you organize the past and future learning experiences of your journey and through reflection, you sharpen the skills needed to achieve your goals. (Source<\/a>)
LiveText by Watermark has been adopted by many universities across the country. The system allows us to integrate a number of assessment and evaluation tasks that students and faculty complete during their educator preparation programs. It is a valuable technology tool that will be used for assessment of program competencies aligned with the Florida Educator Accomplished Practices (FEAPs), application and evaluation of field experiences for required practicum and internship, and to track and ensure all requirements are met for program completion, clearance for graduation, and certification.<\/p>\n

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Not having a LiveText account will prevent me to do the following:
1. Ensuring my coursework ratings were completed by my instructors;
2. Participating in Dispositions Survey launched via LiveText;
3. Having my pre-internship placement created in LiveText, which would prevent my assessors to complete my evaluations;
4. Completing the placement application form launched via LiveText;
5. Having my internship placement created in LiveText, which would prevent my assessors to complete my evaluations;
6. Collecting evidence that I have met the state requirements to become a certified teacher in Florida at the time of graduation.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I purchase LiveText and Register my Account?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

1. Visit this page<\/a>
2. Enter your personal information (Please use your UF e-mail in all fields)
3. Create a LiveText Account
4. Select the Edition that costs – $139 from the drop-down menu (for 7-year license).
5. Enter payment information and click Submit Billing and Create Account<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How much does it cost?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

LiveText Student Membership Field Experience Edition costs $139 (for 7-year license)<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Why do I have to purchase the Field Experience Edition?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

This is the membership that includes the Field Experience Module, in which all your internship placements, forms, and evaluations will be centralized. You will have access to your evaluation rating guides and will also be able to create PDF files, which will serve as evidence of your mastery of necessary competencies and accomplished practices required by the Florida Department of Education.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”What do I do if I forget my password?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

Use the \u201cForgot password?\u201d link in the login box<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Who should I contact if I need help with LiveText?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

Contact your COE LiveText Coordinator, Kim Roberts<\/a> (Phone#: 352.273.4260), or contact LiveText Support<\/a> (Phone: 800-311-5656)<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”I just changed my legal name. Will it be changed in LiveText? How do I change my personal information in LiveText?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

No, name changes need to be done manually in LiveText. Any changes to personal account information (e.g., passwords,
legal names) must be made by the LiveText member through the My Account link.<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”Do I submit my complete tasks in LiveText?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

Mostly, students will not submit complete tasks in LiveText. Students will continue to submit their complete task using the previous system in place (e.g. Canvas, Hard copies to instructors). Exception: SITE (e-Portfolio) and School Psychology Ed. S. and Ph. D. (e-Portfolio).<\/p>\n

[\/et_pb_toggle][et_pb_toggle title=”How do I access my complete ratings in LiveText?” open_toggle_text_color=”#1C2F3D” closed_toggle_text_color=”#1C2F3D” icon_color=”#1C2F3D” open_icon_color=”#1C2F3D” _builder_version=”4.24.0″ _module_preset=”660f0f3c-bd75-4cd9-acdf-822c7edf52b7″ title_text_color=”#1C2F3D” title_level=”h3″ title_font=”Lato|700|||||||” title_font_size=”17px” body_link_text_color=”#194588″ custom_margin=”||7px||false|false” custom_padding=”10px||10px||false|false” link_option_url_new_window=”on” border_color_all=”#EDBA75″ global_colors_info=”{}”]<\/p>\n

Upon logging into any LiveText account, the user is brought to the Dashboard. The Dashboard displays assignments, recent files, and course announcements.
Each assignment has a title and a button. The button you will see is dependent upon the current status of the assignment.<\/p>\n