LiveText Frequently Asked Questions

LiveText Inc. is a team of education professionals dedicated to using technology to improve learning for individuals and
organizations. Since 1997, LiveText has developed the most intuitive technology to enable immediate feedback for learners, which becomes the basis for generating assessment reports, facilitating continuous improvements, and advancing learning. (Source). In 2018, LiveText was re-branded as LiveText by Watermark.

Your pursuit of higher education offers the chance to learn what’s possible for your future. LiveText by Watermark will help you organize the past and future learning experiences of your journey and through reflection, you sharpen the skills needed to achieve your goals. (Source)
LiveText by Watermark has been adopted by many universities across the country. The system allows us to integrate a number of assessment and evaluation tasks that students and faculty complete during their educator preparation programs. It is a valuable technology tool that will be used for assessment of program competencies aligned with the Florida Educator Accomplished Practices (FEAPs), application and evaluation of field experiences for required practicum and internship, and to track and ensure all requirements are met for program completion, clearance for graduation, and certification.

Not having a LiveText account will prevent me to do the following:
1. Ensuring my coursework ratings were completed by my instructors;
2. Participating in Dispositions Survey launched via LiveText;
3. Having my pre-internship placement created in LiveText, which would prevent my assessors to complete my evaluations;
4. Completing the placement application form launched via LiveText;
5. Having my internship placement created in LiveText, which would prevent my assessors to complete my evaluations;
6. Collecting evidence that I have met the state requirements to become a certified teacher in Florida at the time of graduation.

1. Visit this page
2. Enter your personal information (Please use your UF e-mail in all fields)
3. Create a LiveText Account
4. Select the Edition that costs – $139 from the drop-down menu (for 7-year license).
5. Enter payment information and click Submit Billing and Create Account

LiveText Student Membership Field Experience Edition costs $139 (for 7-year license)

This is the membership that includes the Field Experience Module, in which all your internship placements, forms, and evaluations will be centralized. You will have access to your evaluation rating guides and will also be able to create PDF files, which will serve as evidence of your mastery of necessary competencies and accomplished practices required by the Florida Department of Education.

Use the “Forgot password?” link in the login box

Contact your COE LiveText Coordinator, Kim Roberts (Phone#: 352.273.4260), or contact LiveText Support (Phone: 800-311-5656)

No, name changes need to be done manually in LiveText. Any changes to personal account information (e.g., passwords,
legal names) must be made by the LiveText member through the My Account link.

Mostly, students will not submit complete tasks in LiveText. Students will continue to submit their complete task using the previous system in place (e.g. Canvas, Hard copies to instructors). Exception: SITE (e-Portfolio) and School Psychology Ed. S. and Ph. D. (e-Portfolio).

Upon logging into any LiveText account, the user is brought to the Dashboard. The Dashboard displays assignments, recent files, and course announcements.
Each assignment has a title and a button. The button you will see is dependent upon the current status of the assignment.

• If the assignment has a red status indicator, then the status is not submitted, which means the instructor did not start rating the assignment.
• If the assignment has a yellow status indicator, then status is awaiting assessment, which means the instructor started the rating process, but did not submit the assessment.
• If the assignment has a green status indicator, then the assignment has an assessment published status, which means the instructor completed the rating, and students may view the assessment by clicking “View Assessment.”

On the Dashboard, assignments are ordered by submission status. Assignments with status “not submitted” (RED) appear first. Next, any assignment which is “awaiting an assessment” (YELLOW) appears and, finally, any assignment which has a published assessment is displayed (GREEN).

No, if your previous account is not expired, there is no need to purchase a new membership. Contact LiveText Support and they will transfer your account to UF.

Please call LiveText (By Watermark) Support at 800-311-5656

• Mon-Thurs 7:00am-8:00pm CT
• Fri 7:00am-6:00pm CT
• Sat 11:00am– 4:00pm CT (E-mail only)
• Sun 4:00pm – 9:00pm CT

Yes, students in this situation have 3 renewal options 1-year= $30, 2-year= $50, 3-year= $68. The student can wait until their account expires and when they log in, they will be prompted to go through the renewal process. None of their data/ artifacts/ info will be lost if their account expires.