Computer Related Problem Resolution
Our specialist will help you resolve a range of software as well as hardware related issues. We provide support for various platforms ranging from PC and Mac computers to iPad and Android tablets. Contact us at helpdesk@coe.ufl.edu and we will reply you as soon as possible.
Classroom Support
Classrooms equipped with projectors, laptops, smart boards and other equipment in Norman Hall are managed and maintained by both the College of Education and UF Academic Technology. If you need assistance or find that a room needs maintenance or service please report the issue to helpdesk@coe.ufl.edu. To find out more about how classrooms at UF are configured please visit: classrooms.at.ufl.edu
After Hours
Please send us a request for service to helpdesk@coe.ufl.edu or call us at (352) 273-4100 and leave a voice mail. We will respond to emergencies and provide after-hour support on an as needed basis. If you know you ahead of time that you may require after-hours support, please contact us and a technician will provide alternative contact information.
Handheld and Mobile Device Support
The Office of Information and Instructional Technology provides consultations on the purchase, configuration and used of mobile devices including smart phones and tablet computers such as iPad. For assistance with mobile devices please call or submit a request to helpdesk@coe.ufl.edu.
Network and Internet Connectivity
The University offers both wired and wireless connections. All offices have 100mb Ethernet ports. Wireless coverage is also available in many locations. Wireless connections require the latest security software and patches as well as a Gatorlink ID for access. For more information please see
